Guest Services Worldwide is the global leader in the design and supply of Guest Experience Collateral to leading hotels and their discerning guests. We have served the world’s finest properties for the last 25 years and have offices in the United Kingdom, United States and Australia.

Our clients include brands such as The Four Seasons, Ritz Carlton, St Regis, Mandarin Oriental, and Belmond together with many independent leading hotels. We currently deliver services to over 700 of the world’s very best hotels.

Guest Services Worldwide provide services that have evolved to meet your sales and marketing challenges. We offer a range of products, from Print to Digital Screens that help our clients achieve their goals.

Our Media & Production teams work directly with our clients, helping to deliver a bespoke marketing message through both print and digital mediums. Your customers expect service and communication. Connect with them through luxurious printed material, or let us create an eye-catching digital advert. After all, your business is more than a list. It’s a dynamic mix of people, services and experiences. Guest Services Worldwide gives you the platform for your clients to learn about and interact with your business.

Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.

We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.