Supporting Local Charities in Tough Times

(A Not For Profit Website)

This privacy statement was last updated on 16/07/2024 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://supporting.charity. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • (START)TLS / SSL / DANE Encryption
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Website Hardening/Security Features

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:


Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Davis Ferry Limited
5, St John's Lane
London
EC1M 4BH
United Kingdom
Website: https://supporting.charity
Email: info@thedf.group
Phone number: 020 3327 0085

Annex

EWWW Image Optimizer

By default, the EWWW Image Optimizer does not store any personal data nor share it with anyone.

If you accept user-submitted images and use the API or Easy IO, those images may be transmitted to third-party servers in foreign countries. If Backup Originals is enabled, images are stored for 30 days. Otherwise, no images are stored on the API for longer than 30 minutes.

Suggested API Text: User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days.

Suggested Easy IO Text: User-submitted images that are displayed on this site will be transmitted and stored on a global network of third-party servers (a CDN).

GeoDirectory

Listings

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS co-ordinates and any other details that might be requested from you for the purpose of adding your business/personal listings.

Handling this data also allows us to:

  • - Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
  • - Send you important account/order/service information.
  • - Provide a way for users to contact your listing via the provided contact information.
  • - Notify you of user interactions such as but not limited to review and contact notifications.
  • - Respond to your queries or complaints.
  • - Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.

Reviews

We collect information about you during the 'leave a review process' on our site. This information may include, but is not limited to, your name, email address, IP address, website URL, image(s), review ratings and review texts.

Handling this data also allows us to:

  • - Display this information in a public facing manner (such as a web page or API request).
  • - Notify you of interactions such as approval or rejection of your review.
  • - Notify you of user interactions such as reply notifications.
  • - Spam prevention.

Listing contact forms

We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts.

Handling this data also allows us to:

  • - Send your contact message and details to the listings contact email.
  • - Monitor the contact system for spam and abuse.

Claim Listings

We collect information about you during the claim listing process on our site. This information may include, but is not limited to, your name, email address, phone number, position in business and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing.

Handling this data also allows us to:

  • - Verify that you have the authority to manage the claimed listing.
  • - Make you the owner of the claimed listing which can make your name and avatar visible to the public.
  • - Contact you to inform you if your claim has been approved or rejected.

UsersWP

User data/profile

Example privacy texts.

We collect information about you during the registration and edit profile process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of building your public profile.

Handling this data also allows us to:

  • - Send you important account/order/service information.
  • - Display this information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted information.
  • - Respond to your queries or complaints.
  • - Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

Any profile information provided to this site may be displayed publicly.

GetPaid

Invoices and checkout

Example privacy texts.

We collect information about you during the checkout process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of processing your payment and retaining your invoice details for legal reasons.

Handling this data also allows us to:

  • - Send you important account/invoice/service information.
  • - Estimate taxes based on your location.
  • - Respond to your queries or complaints.
  • - Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • - Retain historical payment and invoice history. We do this on the basis of legal obligations.
  • - Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

In addition to collecting information at checkout we may also use and store your contact details when manually creating invoices for require payments relating to prior contractual agreements or agreed terms.

What we share with others

We share information with third parties who help us provide our payment and invoicing services to you; for example – Stripe.

 

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.